The content of this web site is provided to you “as is” and on an “as available” basis. No claim is made as to the accuracy or authenticity of the content of this web site. Please contact us if you have any queries as to stock availability or colour. Whilst every reasonable effort is made to ensure the accuracy of information on this web site, we also request you undertake responsibility for assessing the accuracy of the content and rely on it at your own risk. All content on the site may be changed without notice. We do not accept any liability to any person for the information, advice or the use of such information or advice which is provided on this web site or incorporated into it by reference.  We strongly suggest that each time you make a purchase through this site, you re-read the Terms of Use.

By accessing the website, you warrant and represent to clefhifi.com.au that you are legally entitled to do so and legally able to enter into contracts for the purchase of items herein on behalf of you and any business that you represent.

Updating Account Information and Viewing Orders

You can view your account information and orders at any time by logging in with the email and password you created with us during your first order. Click on "My Account" or "Log In" on the top right hand side on the site.

Refusal of Service

We reserve the right to refuse to process an order for any reason or to limit the order quantity on any product or service. Your order confirmation is an offer to buy, not a completed sales contract. Order acceptance and the completion of the contract between us will occur when the shipment of the product/s is confirmed. We reserve the right at any time after the order or offer to buy, to cancel your offer for any reason, which we will state, usually via email. If the order or offer is cancelled, the authorization on your card will be voided and no money will be charged. If your card has been charged, a refund will be issued to your card, credit card or Paypal.

Product Information

Our online catalog is provided as a convenience to you. Whilst we endevour to describe all products as accurately as possible, there will be occasions where descriptions are inaccurate, incomplete or incorrectly priced. We reserve the right to correct any typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability from time to time without prior notice. We have made every effort to display as accurately as possible the colors of our products that appear on our site. We cannot guarantee that your computer monitor’s display of any color will be accurate, complete, reliable, or error-free. Although we try our best effort to maintain an error-free website, a small number of the parts in our catalog may be mispriced or the case number/s may be inaccurate.  We apologize for any inconvenience.

Payment, Pricing & Promotions

We respect your privacy and do not release your information for any reason except if required by law or required due to a dispute for payment or shipping. We have partnered with third parties, including Paypal, to provide you with the most secure and trusted payment systems available. Please refer to the site that is processing your payment for information regarding the use of any personal information you submit through its site. In addition to payments via the web, we also take cheque or money orders sent to our store. Payment by cheque or money order may delay shipment of your order as all cheque and money orders will be verified and deposited before the order is shipped.

If Direct Debit payments are not received within 7 days, orders will be cancelled.

Backorders

In the event of backordered items, we will inform and give you the option to cancel the order. If you are willing to wait, the paid order will stay in the system and remain submitted until the order has been shipped.

Returns

Cancellation of an order will result in a minimum 20% of the total price being forfeited. In case of special orders, 50% will be forfeited.

If you have any questions about these conditions please give us a call at (03) 9645 0342 or email us at sm@clefhifi.com.au. We strive to provide the very best customer service.

All products, Logos, brand names, or company names mentioned or shown in this website are properties and trademarks or registered trademarks of their respective companies.

Clef Hi Fi can arrange deliver Australia wide on selected purchase products.

Any personal information gathered will not sold, shared or made available (unless required by law) to any third party.

Clef Hi Fi now does trade in on selected item at its own discretion. We will need to be able to confirm your age, identity, and address by providing acceptable photographic ID.

This web site may contain links to other sites. Please be aware that Clef Hi Fi is not responsible for the information and use of such other sites. We assume no responsibility or liability for the condition or content of any third party website or for the operation or function of any service or facility offered on any third party website .

Shipping & Returns